Planned maintenance affecting Dynamics CRM connector users
Scheduled Maintenance Report for dotdigital
The scheduled maintenance has been completed.
Posted Nov 18, 2020 - 08:30 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 18, 2020 - 07:30 GMT
On 18 November 2020 at 07:30 GMT, the Microsoft Dynamics connector data label sync will be migrated to a more robust engine.

Please note this will only affect Dynamics CRM connectors that are blocking or filtering inbound traffic, no other part of Engagement Cloud will be affected by this change.

Required changes to your environment:
If you block or filter inbound traffic based on IP address, then please add the new IP address for your region ahead of the migration date.

If you do not take any action by 18 November 2020, you may experience sync failures.

New IP Addresses:

Europe (region 1)

North America (region 2)

Asia Pacific (region 3)

If you are unsure if you are affected, please reach out to your IT or CRM administrator to avoid service disruptions.
Posted Nov 02, 2020 - 11:08 GMT