We’ve monitored the situation for some time now and we’re confident this issue is fully resolved. Sorry it happened and for the interruption it caused. We’re going to write a report to share the specific details of today’s issue. We’ll attach it here in a few days when it’s ready.
Posted Aug 05, 2022 - 17:18 BST
SMS delivery is now back to normal. We're monitoring the situation to confirm there is no recurrence of the issue.
Posted Aug 05, 2022 - 17:00 BST
We are currently experiencing delays sending SMS via the Dotdigital platform. Our team are investigating and we'll update this status page soon with more information.
Posted Aug 05, 2022 - 16:16 BST
This incident affected: Global CPaaS (API), North America - Dotdigital R2 (North America - SMS), Asia Pacific - Dotdigital R3 (Asia Pacific - SMS), and Europe - Dotdigital R1 (Europe - SMS).