Delays sending SMS via Dotdigital
Incident Report for Dotdigital
Resolved
We’ve monitored the situation for some time now and we’re confident this issue is fully resolved.
Sorry it happened and for the interruption it caused. We’re going to write a report to share the specific details of today’s issue. We’ll attach it here in a few days when it’s ready.
Posted Aug 05, 2022 - 17:18 BST
Monitoring
SMS delivery is now back to normal. We're monitoring the situation to confirm there is no recurrence of the issue.
Posted Aug 05, 2022 - 17:00 BST
Investigating
We are currently experiencing delays sending SMS via the Dotdigital platform. Our team are investigating and we'll update this status page soon with more information.
Posted Aug 05, 2022 - 16:16 BST
This incident affected: Global CPaaS (API), North America - Dotdigital R2 (North America - SMS), Asia Pacific - Dotdigital R3 (Asia Pacific - SMS), and Europe - Dotdigital R1 (Europe - SMS).