North America - R2: Planned maintenance to email & SMS sending services
Scheduled for Jul 16, 09:00 - 13:00 BST
On Saturday 16 July 2022 between 04:00 EDT and 08:00 EDT, we'll be performing upgrades to our email and SMS sending infrastructure. We need to make these changes to allow our platform to continue to grow and to meet the demands of our customers.

During these maintenance windows, there’ll be a short period of time where email campaigns, transactional email and SMS campaigns are delayed by approximately 45 minutes. It’s important to mention no sends will be lost during this maintenance. All emails and SMS messages will be held in a queue and dispatched as soon as possible.

All other aspects of our platform will continue to work as normal. Meaning, you’ll still have full access to your account via the portal and the API.

If you have any questions, you can contact us on or via our contact us page.
Posted Jun 10, 2022 - 14:53 BST
This scheduled maintenance affects: North America - Dotdigital R2 (North America - Mail Sending, North America - SMS).