We're currently experiencing intermittent issues with the phone lines into our Support and Customer Service Team which is affecting our ability to answer customer calls. We're working with our third-party provider to resolve the issue.
Livechat and email support are operating as normal and should be used until the issues are resolved:
- Livechat: Can be launched from any helpcentre page
, from inside our Dotdigital application or this direct link
- Email: email@example.com
We're sorry this issue has occurred, however, we're happy to make outbound calls if requested to do so (from Livechats/emails).