All Systems Operational
Global - Website   ? Operational
Global - Login Page   ? Operational
Global - Image Hosting   Operational
Europe - dotmailer r1 Operational
Europe - Web Application   ? Operational
Europe - API   ? Operational
Europe - Mail Sending   Operational
Europe - Open and Link Tracking   Operational
Europe - Reporting   Operational
Europe - Surveys and Forms   Operational
Europe - Landing Pages   Operational
Europe - Transactional Email   Operational
North America - dotmailer r2 Operational
North America - Web Application   ? Operational
North America - API   ? Operational
North America - Mail Sending   Operational
North America - Open and Link Tracking   Operational
North America - Reporting   Operational
North America - Surveys and Forms   Operational
North America - Landing Pages   Operational
North America - Transactional Email   Operational
Asia Pacific - dotmailer r3 Operational
Asia Pacific - Web Application   Operational
Asia Pacific - API   Operational
Asia Pacific - Mail Sending   Operational
Asia Pacific - Open and Link Tracking   Operational
Asia Pacific - Reporting   Operational
Asia Pacific - Surveys and Forms   Operational
Asia Pacific - Landing Pages   Operational
Asia Pacific - Transactional Email   Operational
Global CPaaS Operational
API   Operational
Portal   Operational
SMS API   Operational
SMS Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 15, 2019

No incidents reported today.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
We are investigating an issue with delayed sends
Resolved - This incident has been resolved.
Feb 13, 13:41 GMT
Monitoring - We have deployed a fix and will be monitoring and update this incident shortly.
Feb 13, 13:35 GMT
Identified - We have identified the problem and are working on a fix to be deployed soon.
Update to follow shortly.
Feb 13, 12:57 GMT
Investigating - Further updates to follow soon.
Feb 13, 12:24 GMT
Campaigns with External Dynamic Content are failing
Resolved - This incident has been resolved.
Feb 13, 09:59 GMT
Update - We are continuing to monitor for any further issues.
Feb 13, 09:58 GMT
Monitoring - A patch was deployed - all services are back to normal operation but we will be monitoring and close this incident once we are happy it is working as intended.
Feb 13, 09:40 GMT
Update - We are continuing to work on a fix for this issue.
Feb 13, 09:38 GMT
Identified - We have identified the problem and are deploying a fix.
Feb 13, 09:22 GMT
Investigating - We are looking into this issue and will update shortly.
Feb 13, 08:48 GMT
Regular application update
Completed - The scheduled maintenance has been completed.
Feb 13, 08:24 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 07:30 GMT
Scheduled - Our next regular application update is scheduled for 13th February 2019 at 07:30 GMT.

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual. Note that our SMTP endpoints may also go offline during this time.

After the release has been completed you can find the latest set of release notes at https://support.dotmailer.com/hc/en-gb/sections/202602098-Feature-releases
Feb 6, 09:28 GMT
Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.

Feb 1, 2019

No incidents reported.

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