All Systems Operational
About This Site
Welcome to the dotdigital status page
We closely and continuously monitor the status of Engagement Cloud. If there are any interruptions to services, we post the details on this page immediately. In addition, you can access our uptime and availability reports at anytime.
If you'd like to find out about problems as and when they happen, select Subscribe To Updates at the top right of this page and choose how you'd like to receive notifications. Subscribing is only for service information, and we will never send any marketing communications. If you'd like to know more, read our Privacy Policy .
This page and any notifications are intended for dotdigital Customers and Partners only.
Global - Website
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Operational
Global - Login Page
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Operational
Global - Image Hosting
Operational
Europe - Engagement Cloud r1
Operational
Europe - Web Application
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Operational
Europe - API
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Operational
Europe - Mail Sending
Operational
Europe - Open and Link Tracking
Operational
Europe - Reporting
Operational
Europe - Surveys and Forms
Operational
Europe - Pages and Forms
Operational
Europe - Transactional Email
Operational
Europe - Contact Imports
Operational
Europe - SMS
Operational
North America - Engagement Cloud r2
Operational
North America - Web Application
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Operational
North America - API
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Operational
North America - Mail Sending
Operational
North America - Open and Link Tracking
Operational
North America - Reporting
Operational
North America - Surveys and Forms
Operational
North America - Pages and Forms
Operational
North America - Transactional Email
Operational
North America - Contact Imports
Operational
North America - SMS
Operational
Asia Pacific - Engagement Cloud r3
Operational
Asia Pacific - Web Application
Operational
Asia Pacific - API
Operational
Asia Pacific - Mail Sending
Operational
Asia Pacific - Open and Link Tracking
Operational
Asia Pacific - Reporting
Operational
Asia Pacific - Surveys and Forms
Operational
Asia Pacific - Pages and Forms
Operational
Asia Pacific - Transactional Email
Operational
Asia Pacific - Contact Imports
Operational
Asia Pacific - SMS
Operational
Global CPaaS
Operational
API
Operational
Portal
Operational
SMS API
Operational
SMS Portal
Operational
Inbox API
Operational
Inbox Portal
Operational
Email to SMS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Regular Application Update (7th October 2020)
Oct 7, 07:30-08:30 BST
Our next regular application update is scheduled for Wednesday 7th October 2020 at 07:30 BST
Regular updates typically bring new features, bug fixes and performance gains.
During the update, sends and related services may run slower than usual. Note that our SMTP endpoints may also go offline during this time.
After the release has been completed you can find the latest set of release notes at https://support.dotdigital.com/hc/en-gb/sections/202602098-Feature-releases
Local regional times for this application update are as follows:
02:30 - 03:30 EDT (e.g. New York)
23:30 - 00:30 PDT (e.g. San Francisco)
17:30 - 18:30 AEST (e.g. Sydney)
Posted on Sep 30, 10:45 BST
Regular updates typically bring new features, bug fixes and performance gains.
During the update, sends and related services may run slower than usual. Note that our SMTP endpoints may also go offline during this time.
After the release has been completed you can find the latest set of release notes at https://support.dotdigital.com/hc/en-gb/sections/202602098-Feature-releases
Local regional times for this application update are as follows:
02:30 - 03:30 EDT (e.g. New York)
23:30 - 00:30 PDT (e.g. San Francisco)
17:30 - 18:30 AEST (e.g. Sydney)
Posted on Sep 30, 10:45 BST