All Systems Operational
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Welcome to the dotdigital status page
We closely and continuously monitor the status of Engagement Cloud. If there are any interruptions to services, we post the details on this page immediately. In addition, you can access our uptime and availability reports at anytime.
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This page and any notifications are intended for dotdigital Customers and Partners only.
Global - Website
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Operational
Global - Login Page
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Operational
Global - Image Hosting
Operational
Europe - Engagement Cloud r1
Operational
Europe - Web Application
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Operational
Europe - API
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Operational
Europe - Mail Sending
Operational
Europe - Open and Link Tracking
Operational
Europe - Reporting
Operational
Europe - Surveys and Forms
Operational
Europe - Pages and Forms
Operational
Europe - Transactional Email
Operational
Europe - Contact Imports
Operational
Europe - SMS
Operational
Europe - Email to SMS
Operational
Europe - Integration Hub
Operational
North America - Engagement Cloud r2
Operational
North America - Web Application
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Operational
North America - API
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Operational
North America - Mail Sending
Operational
North America - Open and Link Tracking
Operational
North America - Reporting
Operational
North America - Surveys and Forms
Operational
North America - Pages and Forms
Operational
North America - Transactional Email
Operational
North America - Contact Imports
Operational
North America - SMS
Operational
North America - Email to SMS
Operational
North America - Integration Hub
Operational
Asia Pacific - Engagement Cloud r3
Operational
Asia Pacific - Web Application
Operational
Asia Pacific - API
Operational
Asia Pacific - Mail Sending
Operational
Asia Pacific - Open and Link Tracking
Operational
Asia Pacific - Reporting
Operational
Asia Pacific - Surveys and Forms
Operational
Asia Pacific - Pages and Forms
Operational
Asia Pacific - Transactional Email
Operational
Asia Pacific - Contact Imports
Operational
Asia Pacific - SMS
Operational
Asia Pacific - Email to SMS
Operational
Asia Pacific - Integration Hub
Operational
Global CPaaS
Operational
API
Operational
Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
End of Internet Explorer support
Aug 17, 10:00-10:01 BST
We want to tell you about a change to our supported web browsers.
What's happening?
If you use Internet Explorer (IE) to access Engagement Cloud, you should choose a different web browser by August 17th, 2021. After this date, Engagement Cloud may not work correctly if you continue to use Internet Explorer.
Why are you ending support for Internet Explorer?
The latest version of Internet Explorer (version 11), was released in 2013. Due to its age, most companies such as Microsoft, Facebook, and Google are reducing or entirely dropping support, and now we’re following suit. We're committed to providing modern, fast experiences for Engagement Cloud users, and legacy browsers make it harder to offer you that experience.
August 17th 2021 will mark one year since Microsoft themselves announced the scheduled end of IE support for a wide range of their products, including Teams and Office 365.
Will this affect my contacts engaging with the messages I send, preference centres, unsubscribe pages or landing pages & forms they interact with?
No. We know some of your contacts may still use Internet Explorer for a while longer, so preference centres, landing pages and forms, and any other direct end-consumer visible pages will continue to be supported in as many different browsers and devices as possible.
What are your supported browsers?
You can find out all this information here.
Posted on Jul 9, 14:05 BST
What's happening?
If you use Internet Explorer (IE) to access Engagement Cloud, you should choose a different web browser by August 17th, 2021. After this date, Engagement Cloud may not work correctly if you continue to use Internet Explorer.
Why are you ending support for Internet Explorer?
The latest version of Internet Explorer (version 11), was released in 2013. Due to its age, most companies such as Microsoft, Facebook, and Google are reducing or entirely dropping support, and now we’re following suit. We're committed to providing modern, fast experiences for Engagement Cloud users, and legacy browsers make it harder to offer you that experience.
August 17th 2021 will mark one year since Microsoft themselves announced the scheduled end of IE support for a wide range of their products, including Teams and Office 365.
Will this affect my contacts engaging with the messages I send, preference centres, unsubscribe pages or landing pages & forms they interact with?
No. We know some of your contacts may still use Internet Explorer for a while longer, so preference centres, landing pages and forms, and any other direct end-consumer visible pages will continue to be supported in as many different browsers and devices as possible.
What are your supported browsers?
You can find out all this information here.
Posted on Jul 9, 14:05 BST