North America - SMS(North America - R2), Asia Pacific - SMS(Asia Pacific - R3), Europe - SMS(Europe - R1)
This issue is now fully resolved. During the problem period messages will have beened queued and in some cases delayed by approximately 1 hour.
Our cloud provider suffered an outage and for a period of time traffic was partially restored via our secondary region.
The cloud provider outage has now been resolved and our service is now fully restored.
We've discovered an issue with inbound and outbound SMS delivery, and our tech team are working flat out to fix it. Sorry if this is affecting you, but things should be back to normal very soon. Look out for more news from us shortly.
Europe - Transactional Email(Europe - R1), North America - Transactional Email(North America - R2), Asia Pacific - Transactional Email(Asia Pacific - R3)
We’ve released a fix, and the issue looks to be resolved. We’ll continue to monitor things from here, more news to follow soon.
Hey, folks. We're receiving some reports from customers experiencing issues with links in transactional emails sent since 09:00 UTC. We're investigating it now, and we'll post an update as soon as we can.